Refund / Return Policy

At ZM Space, we aim to provide high-quality products and a great customer experience. If you are not satisfied with your purchase, please review our policy below:

  1. Returns
    Returns are accepted within 14 days of receiving your order, provided the item is:
  • Unused
  • In its original condition
  • In its original packaging
  1. Non-Returnable Items
    Certain items may not be eligible for return, including:
  • Customized or personalized items
  • Items marked as final sale
  • Used or damaged items not caused by shipping
  1. Refunds
    Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within a reasonable time.
  2. Shipping Costs
    Shipping fees are non-refundable unless the return is due to an error or defect from our side.
  3. How to Request a Return
    Please contact us at hello@zmspace.co with your order number and reason for return.